SALON POLICY

• Chic Shades Hair Salon provides hair care services to ladies ages 9 and up. We offer simple styling as well as specialized hair color. We use the best products and the best practices to always ensure the hair's health!

• All color services require a color consultation service prior to scheduling the color service. The consultation and color service are separate appointments.

• All appointments requires a 25% deposit to secure services and card information is saved. For appointments booked internally, Phorest charges the card on file every Sunday to satisfy 25% deposit. Deposits are always refundable for cancelled appointments; and reapplied for rescheduled appointments. All balances are collected through Phorest terminal with saved card.

• Appointments must be cancelled or rescheduled within 48 hours of scheduled day and time to avoid 50% charge for no-show. No-shows may reschedule when balance is paid; please note that future appointments require 50% deposit.

• Multiple rescheduling will result in cancellation of the appointment and forfeiture of deposit.

• A 20-minute grace period is given for all appointments, afterwards the appointment must be rescheduled.

• Chic Shades Hair Salon does not accept tips.

• Due to limited space and the desire for guests to enjoy a relaxed environment, no additional guests can be accommodated. Children are welcomed only if they are being serviced.

• Your stylist may adjust the service or price based on a thorough in-person hair assessment.

• We reserve the right to refuse service to anyone causing disruption and/or posing a safety risk.